Blog Search

Tuesday, February 8, 2011

Tuesday

Today was even more busy than Monday.It had a bit more variety and challenge as I had to start cleaning up as well as setting up rooms by myself. At the beginning I felt a bit unsecure about this new "challenge" as I was hoping not to forget anything or do my job unproperly in some way.In the Morning I came 10 minutes late which was already a bad start due to the stupid RE train that didn't come. Never-less I came into the C&E operations room to find a coworker who didn't know that Hilton had a praktikant- me which than got cleared up and from than on everything ran quite smooth.

Also today I had the challenge of helping setup a bigger meeting room for around 42 people. I had to help bring in the food and drinks as well as dessert and set the room up. I also learned that there are around 3-4 different office room table setups. They are called Board,Classroom,Theater.... Classroom is quite self-explanatory as it just means that the tables are setup like a classroom:

Hilton Hotel Classroom setup

The board setup means that you have 2-4 tables that are opposite or facing each other like this:

Hilton Hotel Board Setup (diner)

And the Theater bascially just means chairs without desks in multiple lines (usually accompanied by a buffet in the back)

This was quite surprising to me as I thought that there was the simple Board setup for the meeting room but not such a variety.
I also learned how to hold a tablet correctly, clean up the lobby and serve food to VIP guests (always from the right) and how to place cutlery correctly.
(you put it into a specially folded napkin and than insert a knife and a work into the upper opening lip? of the napkin)

It was altogether a very enjoyable day especially since I knew what to do or how to keep myself busy for most of the time with seldomly having a break or pause. The only surprisingly bad comment I had was the food because the meat got cooked precut so it was nearly as hard to eat as rubber.

My Day didn't have any high or low points apart from usually having a very slow start but ones things get moving around 11am it turns very busy and is full of challenges. I found particularly rewarding the fact that I learned everything so quickly and that I got trusted to clean up and setup rooms by myself in such a luxurious and high-quality hotel as Hilton also that I got to help out serving VIP guests.

Today I also helped out in meeting rooms were the companies are quite famous e.g. L'oreal,Dior,Kims as well as seeing the whole Danish National team in one place live.

The main challenge is finding good and interesting activities as well as doing everything correctly also believe it or not being polite all the time even if you feel like ripping the head of the person sitting opposite of you is quite challenging. I didn't find anything boring at maximum some things were a bit repetitive.

No comments:

Post a Comment